Cancellation of your booking
You have booked tickets with us but you want to cancel them? That’s possible, but keep in mind we charge you with a cancellation fee:- At the moment we received your payment until the 30th day before the day of the event; 30% cancellation fee of the total price with a minimum of €10 per person.
- When the cancellation is on the 30th day till the 10th day before the event; 50% cancellation fee of the total price with a minimum of €12,50 per person.
- When the cancellation is on the 10th day till the 4th day before the event; 75% cancellation fee of the total price with a minimum of €15 per person.
- When the cancellation is on or after the 4th day before the event or during the transport; complete fare.
When Event Travel cancels your booking due there not enough travelers, we will refund you the total price paid for the fare as soon as possible, but within ten working days. If you want to cancel your booking, send us an e-mail with you booking number which you’ve received at the original booking. Mention the reason why you want to cancel and provide your e-mail with your IBAN and BIC number. Your cancellation is accepted after approval from Event Travel.
*please note that handling and optional payment costs are always lost during a cancellation and are no part of the total fare!